While most Web Hosting companies only show interest in their corporate objectives, SmartyHost focuses on its customers. SmartyHost's 10 Point Value and Service Plan supports this.
1. Consistently lower prices
Our pricing is always straight forward and transparent, unlike many of our competitors. We don't hide extra costs or require you to register for longer periods than you'd like. We have no fancy named fees such as ' domain management fee ', ' domain hosting fee ', and ' powerful set-up fee '.
2. The best customer support in Australia
This is a point of pride for us. You deserve the best, and we won't settle for providing anything less. We're available to you by Phone, Live Online Chat Support, Online Forum and Fast Email Support. We even contact you on a regular basis to see how you are going.
3. Web Hosting is not a commodity!
Most of our competitors treat web hosting like a commodity. They charge you based on the features of your hosting package and these charges increase exponentially. SmartyHost offers its services to you based on a fixed price model. You know exactly what you are getting and you know the exact fixed price.
4. Transparent Services
With SmartyHost's Control Panel you can see exactly what you have in your hosting package. You can also see your monthly datatransfer usage and webspace usage. Exclusive to SmartyHost!
5. Instant Activation
Unlike some of our competitors that take your money and then make you wait for up to 10 business days to set-up your account, SmartyHost is the only provider in Australia that provides instant activation of web hosting and domain registration.
6. Gives you Control
With SmartyHost's Control Panel you have full control over your account. From setting up emails, to managing databases to creating private members' areas, you can easily manage your own web hosting account. Our control panel can be used by anyone with no previous technical knowledge or experience. We have also built over 50 Flash animation tutorials plus hundreds of help-pages to further help you use our control panel.
7. Protect Your Domains
SmartyHost is a licensed AUDA Registrar. All domains registered with SmartyHost are done in your name and with your contact details. You will have full access to the domain management control panel and you will also be issued with a Domain Certificate of Registration.
8. Freebies added to your account
Our list of Freebies comes standard with all our hosting packages. Freebies include Free Setup, Free Support, Free Search Engine Submission, FREE Spam Protection, and Instant Account Activation.
9. No 'a la carte' prices on valuable services
SmartyHost does not charge 'a la carte' prices on valuable services such as email forwarding, email autoresponders, WebMail, Sub domains and MySQl databases. Our competitors often try to hide their high costs or offer them to you on an 'a la carte' basis. That's not a good deal and it's not the SmartyHost way. At SmartyHost, we offer all the features we can think of so you have room to move, experiment and utilise new tools for your website without any web hosting restrictions.
10. Fierce protection of your personal information.
Unlike some of our competitors who will happily sell your information to anyone for a price, we will never, under any circumstances, make it available to third parties, unless legally required to do so.
